I found Keith Blakemore-Noble to be endlessly positive in his encouragement. He ably led our Skype calls with a quiet but firm manner. He took the time understand me, as well as to help me understand myself, and to help me see that I have so many choices – things don’t have to continue as they are, but equally they can if I decide to let them, or indeed to accept them. He is endlessly curious, gently probing to understand the reasons for my inaction; what might be behind it, and how I may overcome any barriers. He’s a big fan of celebrating all achievements, however small, and accentuating the positive, looking for it in even the bleakest of situations, and for that I am grateful: I have found that I can do this, too – he’s a great example for me to copy!!